Title rated 0 out of 5 stars, based on 0 ratings(0 ratings)
Streaming Video, 2013
Current format, Streaming Video, 2013, , Available .
Streaming Video, 2013
Current format, Streaming Video, 2013, , Available . Offered in 0 more formats
The explanation of concepts and information needs to be accessible to all employees. In this episode, the team leader is impatient and patronizing when explaining things to new hires, but other team members are more patient and creative in ensuring their messages are understood. They follow the four key steps in explaining; engagement, structure, maintaining interest, and ensuring understanding.
From the community